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Currently I'm a:

UX Consultant @

UX Designer, inquisitive human, recovering New Yorker

As a true believer in the virtues of User-Centred Design, I strive to make a positive impact on people and society, believe in the power of collaboration, and see the opportunities that can be earned from every failed idea.

MY PROCESS

Research

I believe in the necessity of continuous research throughout the lifecycle of a project. I design, facilitate and analyse user research that looks beyond the obvious, and asks questions that get to the heart of users needs.

METHODS: Discussion Guides / One-on-one Interviews / Contextual Enquiry / Affinity and Concept Mapping / Task Analysis / Local and Remote Usability Testing / Competitor Analysis / Card Sorting

Define

User research is worth little, if it is not translated into tools that help us gain a better understanding of our users. Using a set of practised methods, I distill the insights from research into the tools that improve our understanding of our users.

METHODS: Empathy Maps / Personas / Scenarios / User Stories / Experience and Journey Maps / Storyboards / Site Maps / User Flows

Prototype and Test

To effectively design for users it’s important to remove all assumptions that are present from the moment you read a brief. Using methods of lean and rapid prototyping, I endeavour to get through each iteration as fast as possible, so myself and the team can learn and evolve our ideas.

METHODS: Design Studio Workshops / Sketching and Rapid Prototyping / Wireframes / HTML5 & CSS3 / Local and Remote Usability Testing

Design and Deliver

Effectively communicating your design decisions is critical to getting stakeholders on your side, and that all boils down to the story that you tell. As a visual communicator I believe in the value of a well presented idea, and I’m comfortable translating anything from sketched designs and up, into high fidelity usable interfaces that are well documented and ready for any development team.

METHODS: Visual Design / Presentation Design / Presenting Ideas

CASE STUDIES